Shipping & Returns
Delivery Australia-Wide
Shop online 24/7 at CAT Workwear Australia. Enjoy FREE standard delivery on orders over $150.
Delivery Options
- FREE Standard Delivery: On orders over $150
- Standard Delivery: $12.50 flat rate
We deliver on business days only — no weekends or public holidays.
Most orders are shipped using Australia Post’s eParcel service for reliable, trackable delivery. Depending on where your order is coming from, we may also use a courier.
Delivery Times (after dispatch)
- Sydney (metro): 2–3 business days
- Melbourne, Brisbane, Adelaide (metro): 3–4 business days
- Regional VIC, NSW, SA, TAS: 4–5 business days
- WA & NT: 5–7 business days
Some remote areas may take longer or incur extra charges — we'll contact you if needed.
Important Info
- Deliveries must be signed for. We don’t leave parcels unattended for security reasons.
- No deliveries to P.O. Boxes or Parcel Lockers.
- If you’re not home, you’ll get a card to arrange pickup or re-delivery.
Returns & Faulty Goods
Change of Mind
- Items must be unused, in original packaging, with tags attached.
- Return within 30 days with proof of purchase.
- Call us on (03) 9552 7974 to get a Returns Authorisation Number (RAN).
- Return postage is at your cost (unless faulty or incorrect).
- Refunds are to your original payment method, excluding original delivery costs.
Faulty Items
If your item is faulty or incorrect, contact us on (03) 9552 7974. We’ll assess the issue and organise a repair, exchange, or refund where appropriate.
Your rights: Our goods come with guarantees that can’t be excluded under Australian Consumer Law.